As Senior Vice President, Director of Partner Services, Charlotte Kienbaum is responsible for the satisfaction of our strategic network of partners and employers, including service health monitoring, reporting, integration and integration of all relationships. Charlotte joined HSA Bank in 2005 as Vice President of Operations and, as Senior Vice President and Chief Operating Officer, led strategic and tactical initiatives in monetary and call center operations, budgeting, contract review, tax reporting, card processing, customer service and staff development. Charlotte was responsible for the acquisition and migration of JP Morgan Chase`s HSA business book, including the integration of several complex health plan relationships, doubling the size of our business. With over 24 years of experience in retail banking, lending, relationship management, branch operations and financial modeling, combined with her experience in leadership and management strategy, Charlotte is a key partner to our clients, ensuring quality service and satisfaction for our largest health insurance companies and employers. Charlotte holds a Bachelor of Accounting from Lakeland University and is a Chartered Accountant (CPA). Download a copy of the DOL Fiduciary Standard white paper from the HSA Bank website today: hsabank.com/FiduciaryStandardsGuidance HSA Bank, a division of Webster Bank, N.A., helps you get the most out of your healthcare spend. Our vision is to inspire you to take charge of your health by simplifying the healthcare account experience and leveraging cutting-edge technology and innovation to ensure you are on the path to a healthy financial future. With over 20 years of experience, we are a trusted leader in the consumer-centric healthcare industry. And we believe we set ourselves apart by being value-driven bankers who put our clients and employees at the center of everything we do. Chad Wilkins is Executive Vice President of Webster Bank and President of HSA Bank, where he is responsible for leading the company and its employees towards long-term, sustainable growth. Chad joined HSA Bank in 2014, bringing over 25 years of experience in the banking and health insurance industry.
Chad has a proven track record of sales leadership, relationship management, product management, profit and loss leadership and employee engagement during his tenure as President of Wilkins Group, his own healthcare and financial services consulting firm. President and CEO of Optum Health Financial Services and Senior Vice President, Large Commercial Markets at U.S. Bank. CAD`s experience in managing multi-million dollar write-and-loss accounts and aggressive growth goals to increase revenue and profits, his proven ability to build, retain and lead teams in stressful and fast-paced environments, and his knowledge of financial services and healthcare financial systems and technologies make him a versatile business leader equipped to lead. HSA Bank. its members and staff in the next generation of financial health care. Chad received his bachelor`s degree in political science from Lehigh University. The State Bank of Howards Grove, a bank in Wisconsin, is founded. Greg Madar is Senior Vice President, Chief Financial Officer of HSA Bank, where he has overall responsibility for HSA`s finance and accounting functions, including financial performance analysis, budget and planning, and control. He joined HSA Bank in May 2017 with over two decades of corporate finance management experience in the areas of corporate tax, mergers and acquisitions, regulatory reporting and accounting policy. Greg joined Webster Bank in January 1995 where he held a variety of senior positions including Chief Tax Officer, Assistant Controller, Controller and Chief Accounting Officer.
During his tenure, Greg built Webster`s corporate tax department, supported mergers and acquisitions through banking and non-bank transactions, and played a key role in the Chief Financial Officer group. Prior to Webster, he was a tax director for KPMG, where he held various positions with regional accounting firms. Greg received his Bachelor of Accounting degree from Fairfield University. He is also a Certified Public Accountant (CPA) and a Fellow of the American Institute of CPAs. The white paper outlines employers` new responsibilities and covers four main areas of compliance concern: account structures, reasonable fees and disclosures, investments, and communication and training materials. In addition, the document recommends who employers can turn to for help, including their HSA custodian, suppliers and legal advisors. Laurie Hanke is Senior Vice President, Director of Member Services, where she leads HSA Bank`s Customer Care Centre and operations by implementing strategies to ensure every member interaction is a positive experience. Laurie joined HSA Bank in 2016 as Senior Vice President, Head of Enterprise Risk Management, where she led the implementation of the bank`s risk management program. Prior to joining HSA Bank, she was Director of Risk and Operations at FIS, where she was responsible for digital money movement platforms. In her previous role, Laurie was instrumental in developing and executing risk management initiatives and promoting operational risk maturity. She has over 25 years of experience in retail banking and fintech.
Laurie earned a bachelor`s degree in psychology from the University of Wisconsin-Madison. HSA Bank`s roots in community banking date back to 1913. Through significant growth and development, we have doubled the size of our business and become one of the leading healthcare account administrators in the United States. In all of this, we take great pride in maintaining close relationships and delivering an exceptional customer experience. Kevin Robertson is Senior Vice President, Chief Revenue Officer, where he is responsible for HSA Bank`s growth strategy and organization. Kevin joined HSA Bank in 2015 and has over 20 years of experience in banking, insurance and financial services. Kevin helped HSA Bank surpass over $5 billion in assets and 2 million members in 2016. His experience includes a variety of roles in sales, business development and operations and includes a wide range of benefits services. In addition to his work as a bank manager, Kevin owned an independent business for 12 years, led a large insurance operation with over 25 separate branches, and was a registered agent and director of the Financial Industry Regulatory Authority (FINRA) for eight years. Kevin is a recognized expert and a well-known figure in the consumer-centric healthcare industry, particularly for his legislative and regulatory efforts as Chair of the Compliance Committee of the American Bankers Association`s HSA Board. He received his bachelor`s degree from Marquette University. Regular mail: HSA Bank P.O.
Box 939 Sheboygan, WI 53082-0939 • Exceeds $1 billion in assets. • The Milwaukee Journal Sentinel names HSA Bank to its list of “Top Works Places.” Ed Seaver joined HSA Bank in 2017 as Senior Vice President, Chief Relationship Officer. Based in Connecticut, he leads a team responsible for effectively creating an optimized customer experience, maintaining industry-leading relationships with key partners, and maximizing knowledge sharing with business stakeholders. Ed brings a deep understanding of the employer and payer landscape and has spent over a decade at MasterCard, where he was named Global Sales Champion in 2008 and Global Key Account Coach of the Year in 2007. Most recently, he worked for First Data as Regional Managing Director and Strategic Account Team Leader, where he led a win-and-lose client relations team. He holds two U.S. patents for inventing a new method of processing payments. Ed studied electrical engineering at the New Jersey Institute of Technology/Rutgers University.
Comments are closed.